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Precision Technology In-Field Quality Specialist

Job ID:  2017
Location: 

Zedelgem, BE Croix, FR

Job Family:  Technical Support
Job Type:  Full Time
Working Mode:  Hybrid

About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.  

Grow a Career. Build a Future!

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Job Purpose

To serve as the central technical interface between CNHi, dealers, and partners for precision farming technologies—ensuring optimal field performance, issue resolution, and continuous product improvement.

Key Responsibilities

  • Act as a technical link between CNHi teams, dealers, and external partners
  • Investigate field issues related to Autoguidance and Precision Farming
  • Provide support via ASIST, phone, and in-person assistance
  • Deliver localized technical trainings and respond to market-specific needs
  • Gather field feedback and escalate product concerns to engineering
  • Represent After Sales in product development, launch, and support meetings
  • Contribute to product improvement initiatives and Technical Issue Committee (TIC) discussions
  • Support the resolution of legal and safety-related issues and assist in recall processes
  • Aid in drafting technical publications based on field experience

Experience Required

  • Degree in Electronic or Agricultural Engineering—or equivalent practical experience
  • Hands-on experience with agricultural machinery and electronics
  • Strong understanding of machine systems and precision farming applications
  • Proven ability in problem-solving within electronics and software contexts
  • Comfortable working internationally and across multicultural teams

Preferred Qualifications

  • Autonomous, flexible, and solution-oriented mindset
  • Excellent customer service and communication skills
  • Proficient in Microsoft tools and digital reporting
  • Fluent in English plus at least two other European languages
  • Ability to produce clear and concise technical documentation
  • Strong team player with the initiative to manage priorities independently

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

At CNH we offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

Working at CNH means working in an environment where, thanks in part to its international character, numerous development opportunities are available. More than 2,500 people work at CNH Belgium’s site in Zedelgem. This single location houses various departments, ranging from design—with an R&D center employing around 400 people—to production, service, dealer training, and all support departments.

CNH Belgium in Zedelgem is also located in a traffic-free area and is easily accessible.

We offer a very attractive salary package with numerous fringe benefits such as insurance, eco vouchers, meal vouchers, a cafeteria plan (Flex Ben), and no less than 20.5 working time reduction days on top of the statutory vacation days (in a full-time system).

Are you as passionate as our people? Would you like to be part of a great team and help build the most innovative and largest agricultural machines on the market? Apply now!

Apply now »