e-Commerce Development Manager

Job Purpose

Are you passionate about creating digital solutions that drive growth and elevate customer experience?

We’re looking for an E-Commerce Development Manager based in St Marys, NSW to design and roll out a high-performing e-commerce strategy tailored to the ANZ parts business. You’ll work closely with our dealer network – delivering onboarding, training, and personalised support to help them develop and execute their own e-commerce plans, increase share of wallet and capture new retail opportunities.

This role offers a collaborate and supportive environment and access to great career opportunities within a global business.

Grow a career. Build a future.

Key Responsibilities

• Develop, implement, and continuously improve the e-commerce strategy for the ANZ parts business
• Support dealer onboarding and training on the e-commerce platform and related tools
• Partner with dealers to develop and execute their individual strategies for online retail growth
• Monitor and report on e-commerce performance, identifying insights and improvement opportunities
• Collaborate cross-functionally to align digital strategies with broader business goals
• Ensure seamless integration of e-commerce platforms with existing systems and processes
• Identify market trends, customer behaviours and technology advancements to drive innovation
• Champion best practices in digital customer experience and retail optimisation
• Drive continuous improvement in platform performance, functionality, and user experience
• Coordinate marketing and promotional activity to support parts sales through e-commerce channels

Minimum Qualifications & Experience Required

• Degree in Business, Marketing, Digital Commerce or a related field
• Proven experience in e-commerce development and digital retail strategies
• Experience in the agriculture, motor vehicle or a related industry is highly regarded
• Confident in training and supporting stakeholders, with strong interpersonal and presentation skills
• Strategic thinker who thrives on turning insight into action
• Solid understanding of e-commerce platforms, digital marketing, and customer experience best practices
• Comfortable working in a fast-paced, dynamic and matrixed environment
• Adaptable, open-minded and solutions-focused team player
• Strong verbal and written communication skills with the ability to engage effectively across all levels
• Willingness to travel

About Us

CNH is a world-class equipment and services company dedicated to advancing the noble work of agriculture and construction workers. Driven by our shared purpose of Breaking New Ground, we are passionate about bringing Innovation, Sustainability, and Productivity to all that we do. As a truly global company, CNH’s 37,000+ employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world through our core brands including Case IH, New Holland Agriculture, K-Line Ag, Horwood Bagshaw and Flexi-Coil.

We are proud to be a certified Great Place to Work, showcasing our commitment to fostering a positive and inclusive workplace culture.

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:

• Opportunity to develop your skills in a dynamic environment
• Competitive base salary and performance incentives
• Retail & health insurance discounts
• Paid parental leave
• Novated leasing