Branch Manager Pietermaritzburg & Bergville

About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.  

Grow a Career. Build a Future!

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Job Purpose

The Branch Manager is accountable for the achievement of all branch targets by effectively managing resources and assets; ensuring the adequate protection of such resources (including its people, systems, data/information bases, and customer goodwill) are adequately protected, and ensuring highest level of customer satisfaction at the Case IH Retail branch.

Key Responsibilities

• Overall responsibility and accountability for the management and productivity of the Case IH retail branch
• Achieve set targets for wholegoods- and parts sales; actively contribute to ensure effective sales, marketing and new business development
• Grow market share of the branch
• Manage and oversee customer satisfaction process
• Manage and oversee the marketing activities of the branch; customer demonstrations, sponsorships, events etc.
• Manage and oversee the achievement of workshop financial- and operational targets
• Manage and achieve financial and administrative efficiencies
• Ensure effective Human Capital management – manage staff compliment of 25 employees
• Ensure effective Asset (Capex) management
• Manage the budget and expenses of the branch
• Oversee the management of branch debtors, creditors, cash sales (parts & workshop) and banking activities
• Oversee stock planning and management together with sales team and parts manager
• Manage the outcomes of regular internal audits
• Various reports required by senior management

Experience Required

   Min 5 years’ experience in;

• People management
• Parts sales management (preferable in Agriculture industry)
• Sales skills and sales management (preferable in Agriculture mechanisation industry)
• Relevant Industry Workshop and after-market service management experience
• Experience in interactions and exposure in engaging with authority on senior levels
• Experience in B2C (Business to Consumer) sales and after-sales service
• Firm knowledge of Excel, MS Word and PowerPoint
• Knowledge and experience on SAP
• Knowledge and experience on other internal systems / business portals

Preferred Qualifications

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:

• Flexible work arrangements
• Savings & Retirement benefits
• Tuition reimbursement
• Parental leave
• Adoption assistance
• Fertility & Family building support
• Employee Assistance Programs 
• Charitable contribution matching and Volunteer Time Off