About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.  

Grow a Career. Build a Future!

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Job Purpose

As a Deficiency Recovery (DR) Collection Specialist you will work to obtain the best possible outcome for CNH Capital for accounts that have a deficiency balance or have been charged off.  You will utilize negotation and settlement techniques to maximize profitability. CNH Capital is a critical commercial financing partner for the sale of CaseIH, Case Construction and New Holland equipment.

Key Responsibilities

• Analyze and evaluate information from various sources including customer financial information, future income potential or cost of legal pursuit to recover deficiency balances.
• Evaluate and approve customer settlements based on the loss amount and the debtor’s ability to pay, with approval as defined in the delegation of authority.
• Seek recoveries on an assigned portfolio of deficiency receivables totaling $15M to $25M.
• Negotiate and resolve deficiency or charged off accounts and address problems identified during the collection process.
• Monitor select payments received to ensure appropriate application based on payment plans and settlements.
• Work within the framework of established policies, procedures, and approval authorities to ensure compliance with federal, state, and local requirements.

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Experience Required

• Bachelor’s Degree in a business-related discipline (Business Administration, Accounting or Finance) or in leu of a Bachelor’s Degree, three years of experience in a collection account.
• 1+ years of experience with collection accounts.
• 1 + years demonstrating an ability to independently analyze situations and make sound decisions.

Preferred Qualifications

• Ability to use internet resources to locate contact information, Debtor or equipment status.
• Ability to troubleshoot system issues, open tickets and work through resolutions independently.
• Proficiency with Microsoft Excel, Word, Outlook and SharePoint.
• Welcomes constructive feedback and has a sincere desire to grow and develop.
• Self-motivating and the ability to work autonomously with minimal supervision.

Pay Transparency

​The annual salary for this role is USD $55,725.00 - $85,445.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:

• Flexible work arrangements
• Savings & Retirement benefits
• Tuition reimbursement
• Parental leave
• Adoption assistance
• Fertility & Family building support
• Employee Assistance Programs 
• Charitable contribution matching and Volunteer Time Off