About Us

At CNH, we're driven by a clear purpose: we serve and advance the people who feed and build a growing world.

As a global leader in agriculture and construction, we create the equipment, technology, and solutions that help our customers work more productively and sustainably. Our success starts with our people, and we foster a collaborative culture where innovation thrives and every employee has the opportunity to grow.

Grow a Career. Build a Future.

If you're ready to make an impact and build a career with purpose, there's a place for you at CNH.

Job Purpose

The Branch Manager is accountable for the achievement of all branch targets by effectively managing resources and assets; ensuring the adequate protection of such resources (including its people, systems, data/information bases, and customer goodwill) are adequately protected and ensuring highest level of customer satisfaction at the CE Isando Branch.

Key Responsibilities

• Overall responsibility and accountability for the management and productivity of the branch
• Achieve set targets for wholegoods sales; actively contribute to ensure effective sales, marketing and new business development through the dealer network
• Achieve set targets for parts sales; actively contribute to ensure effective sales, marketing, service exchange, and joint parts and service promotions
• Achieve set targets for labour sales; actively contribute to ensure effective sales, workshop financial, and operational targets including absorption rate and workshop productivity
• Manage and oversee customer satisfaction process
• Manage and achieve administrative efficiencies
• Ensure effective Human Capital management
• Ensure effective Asset (Capex) management
• Manage the budget and expenses of the branch
• Oversee the management of branch debtors, creditors, cash sales (parts & workshop) and banking activities
• Oversee stock planning and management together with sales team and parts manager
• Manage the outcomes of regular internal audits
• Various reports required by senior management

Experience Required

• Min 5 years’ experience in;
• People management
• Parts sales management (preferable in Construction industry)
• Equipment sales management (preferable in Construction industry)
• Dealer network and development management experience
• Relevant Industry Workshop and after-market service management experience
• Experience in interactions and exposure in engaging with authority on senior levels
• Experience in B2C (Business to Consumer) sales and after-sales service
• Firm knowledge of Excel, MS Word and PowerPoint
• Knowledge and experience on SAP

Preferred Qualifications

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:

• Flexible work arrangements
• Medical aid benefits
• Retirement benefits
• Parental leave
• Employee Assistance Programs