About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.  

Grow a Career. Build a Future!

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Job Purpose

Key Responsibilities

• Maintaining MTTR (Mean time to response & restore) as per company norms thru a robust process and deployment of strategies for continuous improvement.
• Achieve monthly & yearly targets for business revenue as an individual thru direct/dealer service support to customers.
• Achieved monthly & yearly targets for lube sales & parts retails thru dealer.

• Conduct monthly meeting with dealers for service improvements and record thru MOM’s.
• Maintain and ensure that product problems are addressed within 24 hrs. and register them in our system.
• Cover the assigned territory by meeting agreed no of customers and inspecting machines per month
• Conduct random check on warranty claims raised by dealer, once a quarter.
• Help dealer coordinate with OEM’s for disputed cases and meet up KOEL for quarterly meetings.
• Responsible for fault finding, troubleshooting and maintenance of heavy equipment as a first level intervention. Escalate to technical specialist for complex matters.

Experience Required

Preferred Qualifications

B.E/Diploma - Mechanical/Automobile Engineering

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:

• Flexible work arrangements
• Savings & Retirement benefits
• Tuition reimbursement
• Parental leave
• Adoption assistance
• Fertility & Family building support
• Employee Assistance Programs 
• Charitable contribution matching and Volunteer Time Off